Privacy Policy 🔒¶
Effective Date: October 29, 2025
Last Updated: October 29, 2025
Introduction¶
Ternafit NGO ("we," "us," or "our") operates the Tigray Knowledge Base website at https://tigray.ternafit.org (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Your privacy is important to us. We are committed to protecting your personal information and your right to privacy.
Information We Collect¶
Automatically Collected Information¶
When you visit our Service, we automatically collect certain information about your device, including:
- Browser Type: Information about your web browser
- IP Address: Your Internet Protocol address (anonymized)
- Time Zone: Your device's time zone setting
- Device Information: Screen resolution, device type
- Referring URLs: How you arrived at our website
- Pages Viewed: Which pages you visit and when
- Geographic Location: General location (country/city level only)
Purpose: This data helps us understand how our Service is being used and improve user experience.
Technology Used: Google Analytics with IP anonymization enabled
Information You Provide¶
We collect information that you voluntarily provide when you:
- Newsletter Signup: Email address
- Donations: Name, email, billing address, payment information (processed by third-party payment processors)
- Contact Forms: Name, email, message content
- Content Contributions: Name, email, GitHub username (optional)
Cookies and Tracking Technologies¶
We use cookies and similar tracking technologies to:
- Essential Cookies: Remember your preferences (language, theme)
- Analytics Cookies: Track website usage (Google Analytics)
- No Advertising Cookies: We do not use advertising or marketing cookies
You can control cookies through your browser settings.
How We Use Your Information¶
We use the information we collect to:
Service Delivery¶
- Provide, maintain, and improve our Service
- Process donations and send tax receipts
- Send newsletters and updates (if subscribed)
- Respond to inquiries and support requests
Analytics and Improvement¶
- Understand how users interact with our content
- Identify popular content and improve navigation
- Monitor website performance and fix technical issues
- Generate anonymous usage statistics
Legal Compliance¶
- Comply with legal obligations
- Protect our rights and prevent fraud
- Enforce our Terms of Service
We NEVER: - ❌ Sell your personal information - ❌ Share data with advertisers - ❌ Use data for marketing purposes (except newsletter with consent) - ❌ Track you across other websites
Data Sharing and Disclosure¶
Third-Party Service Providers¶
We share information with trusted third parties who assist us in operating our Service:
| Service Provider | Purpose | Data Shared | Privacy Policy |
|---|---|---|---|
| Netlify | Website hosting | Usage logs, IP addresses | Netlify Privacy |
| Google Analytics | Usage analytics | Anonymized IP, browsing behavior | Google Privacy |
| Stripe/PayPal | Payment processing | Name, email, payment details | Stripe / PayPal |
| Mailchimp | Email newsletters | Email address, name | Mailchimp Privacy |
All third parties are contractually obligated to protect your data.
Legal Requirements¶
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government requests
- Protection of our rights and safety
- Prevention of fraud or security threats
Data Retention¶
We retain your information only as long as necessary:
- Newsletter Subscriptions: Until you unsubscribe
- Donation Records: 7 years (tax compliance)
- Analytics Data: 26 months (Google Analytics retention)
- Contact Form Messages: 2 years
- Website Logs: 90 days
Your Privacy Rights¶
Depending on your location, you may have the following rights:
GDPR Rights (EU Residents)¶
- Right to Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a transferable format
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
CCPA Rights (California Residents)¶
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of data sales (we don't sell data)
- Right to non-discrimination for exercising rights
How to Exercise Your Rights¶
Email us at: privacy@ternafit.org
Include: - Your full name - Email address - Specific request (access, deletion, correction, etc.) - Proof of identity (if required)
Response Time: Within 30 days
Security Measures¶
We implement appropriate technical and organizational measures to protect your data:
Technical Safeguards¶
- 🔒 SSL/TLS Encryption: All data transmitted is encrypted
- 🛡️ Secure Hosting: Data centers with ISO 27001 certification
- 🔐 Access Controls: Limited access to personal data
- 💾 Regular Backups: Encrypted backups stored securely
- 🚨 Security Monitoring: 24/7 monitoring for threats
Organizational Safeguards¶
- Employee training on data protection
- Regular security audits and assessments
- Incident response procedures
- Privacy by design principles
Note: No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Children's Privacy¶
Our Service is not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children.
If you are a parent/guardian and believe your child has provided us with personal information, please contact us immediately at privacy@ternafit.org.
International Data Transfers¶
Our Service is hosted globally and may involve data transfers to countries outside your own:
- EU to US: We use Standard Contractual Clauses (SCCs) for GDPR compliance
- Data Protection: All transfers comply with applicable data protection laws
- Safeguards: Appropriate safeguards in place for international transfers
Third-Party Websites¶
Our Service contains links to third-party websites. We are not responsible for the privacy practices of these external sites.
We recommend: Review privacy policies of any external websites you visit.
Changes to This Privacy Policy¶
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Material Changes: We will notify you via email (if subscribed) or prominent website notice.
Your Continued Use: Constitutes acceptance of any changes after they take effect.
Data Protection Officer¶
Contact our Data Protection Officer:
Email: dpo@ternafit.org
Address: Ternafit NGO, Jungfrugatan 1F, 641 31 Katrineholm, Sweden
Phone: +46 (7)0 356 6108
Supervisory Authority¶
If you are in the EU, you have the right to lodge a complaint with your local data protection authority:
Sweden: Integritetsskyddsmyndigheten (IMY)
UK: Information Commissioner's Office (ICO)
EU: Find your local authority
Contact Us¶
For privacy-related questions or concerns:
-
📧 Email
Response: Within 48 hours
-
📞 Phone
+46 (7)0 356 6108
Mon-Fri, 9:00-17:00 CET
-
✉️ Mail
Ternafit NGO
Attn: Privacy Officer
Jungfrugatan 1F
641 31 Katrineholm, Sweden -
💬 GitHub
For technical privacy questions
Acknowledgments¶
This Privacy Policy complies with:
- ✅ GDPR (General Data Protection Regulation - EU)
- ✅ CCPA (California Consumer Privacy Act - USA)
- ✅ PIPEDA (Personal Information Protection - Canada)
- ✅ Swedish Data Protection Act
Related Documents: Terms of Service | Cookie Policy | FAQ | Contact